Shipping Policy

RECEIVING YOUR ORDER:

Please check the boxes for damage before you sign for them.  If the boxes are damaged, check the plants to be sure they are unharmed.  We have no control over how the boxes are treated in transit, but we wrap the plants carefully before packing to avoid losing soil or disturbing the roots and foliage.

Unpack the plants right away, water if necessary, and keep in a suitable place where you can care for them until you can plant them.

If there are issues with your shipment, please take photos and contact us immediately so that we can give you further instructions on handling the situation.